Highland Advisory Group Selects SwellSpace to Enhance Benefits Communication for Haak'U Health Center

Highland Advisory Group expands its use of SwellSpace to Haak'U Health Center in New Mexico, continuing their proven success in delivering barrier-free benefits communication for healthcare organizations and their employees, dependents, retirees, and candidates.

Enterprise AI that improves benefits operations at scale

SwellSpace is the enterprise AI layer for benefits and HR knowledge. Powered by SwellSpace AI, it centralizes fragmented documentation into a trusted, contextual experience that improves internal operations, strengthens distribution channels, and gives every stakeholder fast access to clear answers using today’s standard for finding information.
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Enterprise AI for every part of the benefits ecosystem

Designed to support carriers, HCM platforms, brokers, and employers with enterprise-scale benefits education, contextual understanding, and engagement insight, powered by SwellSpace AI.

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Carriers

Enterprise AI for carrier teams and broker distribution

  • Equip internal service and support teams with fast, consistent answers grounded in approved plan documentation
  • Extend carrier product communication through brokers across employer groups and distribution channels
  • Gain engagement analytics to optimize communication, education, and utilization
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HCM platforms

Enterprise AI for internal platform efficiency

  • Enable support, service, and client-facing teams to resolve benefits and HR questions faster with documentation-grounded answers
  • Support operational efficiency by reducing the manual effort required to locate, interpret, and share benefits documentation
  • Preserve core platform workflows by delivering explanations outside systems of record
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Employers

AI-powered benefits knowledge for complex organizations

  • Centralize benefits information across plans, programs, and populations
  • Use AI-powered, contextual answers to extend HR’s ability to support employees and families year-round
  • Reduce repetitive benefits questions while improving understanding and utilization
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Brokers & Consultants

Providing your clients with AI-first access

  • Extend benefits education beyond open enrollment with a year-round destination for employees and families
  • Reinforce your advisory value with clear, contextual explanations grounded in employer and carrier documentation
  • Provide an enterprise AI solution designed for national brokerages managing thousands of employer groups
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Trusted by benefits professionals across the country

Rheagan Harvel

Partnering with SwellSpace to launch MyHR has been an incredible experience. From the start, their Creative Services team understood our vision and brought it to life. They listened attentively to our needs and vision, helping us build a platform that not only looks and feels like CSU — it truly is CSU.

We wanted MyHR to be more than just a benefits site. With SwellSpace’s support, we created a centralized hub where our team members can easily access HR information, benefits resources, employee rights, campus guides, and direct links to our payroll platform. It serves as a digital doorway to important resources for both team members and managers.

Throughout the site creation process, we could already envision how much more accessible and useful this platform would be compared to traditional, clunky login systems. MyHR gives our employees, their dependents, and candidates instant access to vital information — something that is especially important as CSU continues to grow and expand.

Since launching, we have been thrilled to see how many team members are engaging with MyHR on a daily basis. SwellSpace’s built-in analytics make it easy to track and celebrate that success. Even after launch, managing MyHR has been simple. Our team has updated text, images, and documents several times without needing support from IT or Marketing. SwellSpace has truly given us a platform we can own and evolve as our needs grow.

The support, efficiency, and passion of the SwellSpace team are truly unmatched. This partnership has not just delivered a new HR tool — it has helped shape a stronger, more empowered future for Charleston Southern University.

Rheagan Harvel

Human Resource Director

Lisa M. Polar

I first learned about SwellSpace at last year’s PHRA conference in Pittsburgh. While I always find value in attending these events, it was a chance conversation with their marketing manager that introduced me to a solution my team and I had been searching for.

Not long after that conversation, we signed on, and the experience has been exceptional from the start. SwellSpace’s team prioritized our needs, guided us through every step, and made sure we felt confident and supported throughout the process. They were responsive to our questions and receptive to feedback, making the site creation experience feel like a true partnership.

The final result is exactly what we needed, a centralized, easy-to-use platform where our team members and their dependents can access important benefits information anytime. Even better, it is intuitive. My team can make updates and changes without relying on IT, and I genuinely feel like SwellSpace is a tool HR can fully own. I regularly check the site’s analytics and am always pleasantly surprised by how often our team members are engaging with it.

SwellSpace has not only helped us support team members and dependents, it is also a valuable resource for new hires and candidates. This platform has elevated how we communicate and deliver benefits across the board.

Thank you, SwellSpace, for helping us better serve our team.

Lisa M. Polar

Human Resources Director

Toby Palmer

As the founder of Palmer Financial Wellness, I am always looking for innovative ways to better serve startups and their hourly employees. I first learned about SwellSpace last year and have been impressed watching their platform grow in both features and community.

After signing up, the experience exceeded my expectations. Following a few productive discussions, SwellSpace’s Creative Services team delivered a working draft in just one day, not weeks or months. There were no complex integrations and no IT involvement. The initial setup was far easier and quicker than I expected.

Today, I am proud to include SwellSpace as part of a bundled product offering for my customers. I offer assistance to people who may not have access to financial services. In doing so, I need a platform which can clearly articulate the value of these products to an underserved population - the hourly workforce.  SwellSpace provides public websites which clearly explain the benefits of my bundled products in a very simple way.  I'm thrilled to partner with SwellSpace.

With a focus on helping employers better support part-time employees, I see tremendous opportunity ahead. By providing easy access to important financial and health resources, we can help reduce employee churn and support better candidate engagement by more clearly communicating total compensation.

I look forward to seeing my customers and their employees make the most of the financial services and benefits now easily available through SwellSpace.

Toby Palmer

Founder and Financial Advisor

Dave Williams

As a broker, I understand how confusing and underutilized benefits information can be for employees. In many cases the key to solving problems lies in access to the right information. Often times the right information is readily available but can only be accessed by logging in to a carrier portal, but understanding where to go to find those portals presents its own set of problems.

To help solve these issues I turned to SwellSpace, a company who has always been on the leading edge of benefit related communications. Their creative team made the process smooth, simple, and was completed surprisingly fast. After some basic data collection, they handled everything and guided me through the user experience in a way that allowed just enough customizations to make the experience feel very branded and personal.

Now I’m bringing SwellSpace to more of my high priority clients and am already hearing great feedback. Employees are engaging with their benefit resources which has reduced the number of simple support calls that can so easily side track our day. As a bonus, spouses and dependents who typically don't have access to employer-based portals are also using the site to reference benefits related resources. Some employers are also using it with prospective hires to not only show off their benefit offerings, but their dedication to technology, communication and their company culture.

SwellSpace has given me something fresh and valuable to offer, which helps my organization stand out in a very crowded and competitive market.

Dave Williams

Founder, Chief Benefits Advisor

Matt Hebbard

When we started QuicksortRx, we were two founders with complementary skills: one deeply technical, and one obsessed with pharmacy problems (that's me). Everything else? We knew we needed a lot of help.

Swellspace became our secret ingredient for talent. Not just because they handle our benefits communication (which they do brilliantly), but because they share our philosophy about taking care of people. I'll never forget when Shawn Jenkins (SwellSpace Cofounder) said something that just clicked with us – taking care of our people by providing healthcare and assurances for their families is an honor. That's exactly how we see it.

Building great software takes exceptional people, and exceptional people deserve exceptional care. Swellspace makes it simple to show candidates exactly how we'll take care of them and their families. It paints a clear picture of how we invest in our team.

What started as a 'we need help with benefits' conversation turned into a partnership that helps us bring in the kind of talent that makes QuicksortRx what it is today.

Matt Hebbard

Co-Founder, VP of Pharmacy

Michael Cook

I needed a solution for benefits communication that would give my clients' employees easy access to important benefits information. I discovered SwellSpace, and I’m glad I did.

After exploring SwellSpace’s overview videos and 'how-to' library, I felt reassured, thinking, ‘This is simple—I can do this.’ I signed up, and the customer success team quickly set everything in motion.

Since then, SwellSpace has helped me create multiple client websites. Their creative services team has been fantastic throughout the process, and their expertise in benefits communication and site creation has been invaluable to our business. Having access to all my client websites allows me to manage and update content independently.

Our clients find their benefits websites easy to access and navigate—when they’re happy, I’m happy. I look forward to providing SwellSpace benefits websites to more of my clients. Thank you, SwellSpace!

Michael Cook

Owner, Highland Advisory Group

Stephanie Postell

We’ve always known that growing our business meant providing an exceptional customer experience while balancing the need to provide the necessary support for our teammates to develop and stay. We already knew how to take care of the customer. What we needed help with was providing a platform for our teammates to truly understand the value of the great benefits we’re proud of and have worked so hard to provide.

Today we use SwellSpace as a centralized platform to communicate benefits information for our current teammates to access. We also use our SwellSpace website to highlight our culture of team building, development, and communication to help us attract top talent within our areas of service. We have since provided a link to our SwellSpace website on our careers page so that future teammates can see our commitment and approach to the Anchor Heating and Air team.

Stephanie Postell

Owner & Chief Operating Officer

Emily Cook

We needed a benefits communication solution more tailored for a growing start-up business like us at QuicksortRx. I found myself fielding more and more benefits-related questions from our growing team, so I knew the ‘need’ was there. We needed an easier, more organized way to share our company’s benefit offerings. Start-up life requires wearing many hats, and I knew I didn’t have a lot of extra time. I needed that solution to be easy to learn and easy to set up.

SwellSpace helped me create our employee benefits website. Today, I feel confident in managing and updating our website all by myself. ALL benefits information is clearly organized and centralized on one singular, easy-to-access website. I don't need to rely on someone that has website experience. That’s the beauty of SwellSpace. It gives me the ability to harness the power of a website to communicate and ‘market’ our benefits to current and future employees.

Emily Cook

Operations, QuicksortRx

Jacob Cleveland

SwellSpace is my secret sales weapon. I honestly hope no other broker uses it so I can continue to win every pitch. The look on the prospect’s face when they see their logo and branding on a custom website with my benefit offerings… priceless.

Jacob Cleveland

Independent Consultant

Derek Nelsen

SwellSpace's drag-and-drop editor makes it a breeze to design a professional website in hours rather than weeks, even without any tech background. Their focus on industry-specific needs and their responsive support truly sets them apart – I highly recommend it to fellow professionals looking for an effortless way to establish an online presence.

Derek Nelsen

Founder, Meridian

See SwellSpace AI in action.

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Tablet screen showing Averra Health Benefits webpage with sections on benefits info, employee benefits, new care team members, qualifying life events, and flexible spending accounts.
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